Support
Reports of abusive content or members: acted on within 24 hours. Everything else: within 2 business days.
Report content or a member
- A photo: tap the check-in to open the photo, tap Report at the bottom, pick a reason.
- A chat message: press and hold the message, tap Report.
- A member: open the league's Members list, tap the member's row, tap Report.
- A case: open the case thread and tap Report.
A report reaches a person, not only a filter. A reported photo is kept for up to 30 days as evidence. If you don't want to see that member's content meanwhile, block them. You can also email us with the league name and the member's @handle.
Block someone
Open the league's Members list, tap the member's row, tap Block. Block also sits under every photo and on every long-pressed chat message. Blocking is mutual: neither of you sees the other's check-ins, photos or messages, in every league you share. Unblock from the same Members row, or in Settings › Privacy › Blocked people.
Leave a league
Open the league from the Leagues tab, tap its name at the top, tap Leave league, and confirm. If you own the league, it passes to the longest-standing member; if you are the last one, it closes. Any entry coins you paid stay in the pot. You can come back with the code.
Remove one of your check-ins
Tap Delete under your post on Home, or open the post and tap Delete. Its photos are deleted, including a Double day’s second one, and the day no longer counts.
Delete your account
Open the You tab, tap the gear for Settings, then Account › Delete account, and confirm. It is immediate and cannot be undone: your profile, check-ins, Apple Health data, coins and messages are deleted, and leagues you own pass to the longest-standing member. Details in the Privacy Policy. Prefer email? Write to us from the address on your account.
Your data
To ask what we hold about you, or to have something corrected, email us from the address on your account. We answer within 30 days, usually much faster.
Common questions
Why is my check-in not Verified?
Every workout needs a photo from Vetta’s camera — no proof, no points. The Verified badge is extra: it shows when a matching Apple Health workout backs the post and Health badge is on in Settings › Privacy. It never changes points.
Apple Health isn't syncing.
iOS Settings › Health › Data Access & Devices › Vetta: allow Workouts and Steps. Then open Vetta again. Apple Health fills in your workout when you log it; the photo is still needed. Steps count on their own.
What are coins?
Play money you earn by playing. They enter leagues and fill the season pot; they never turn into real money and never buy points. Vetta sells nothing today, coins included.
Do I have Vetta Plus?
Yes. Plus is on for every member during our founding season, at no charge. We’ll tell you in the app at least 14 days before that ends.
My invite link doesn't open the app.
Install Vetta, sign in, then tap Join with a code and type the 6-character code from the link.
A Case ruled against me and I disagree.
Verdicts only affect points and the season's strike count. If you think the Judge got it wrong, email us with the league name and the day; a person will look.
Something else? support@joinvetta.app. Include your @handle and, if it helps, a screenshot.